As a part of TIAAs Retail & Institutional Financial Services business, TIAA Bank, a division of TIAA, FSB, provides full-service, nationwide banking and lending services to consumer, commercial and institutional clients through a variety of channels, including online, its Florida-based financial centers and at other business offices throughout the country.
For more information about TIAA, visit our website.
Supports Bank Operations by processing monetary transactions, maintaining existing accounts, and handling exception processing. Perform moderately complex transactions while providing excellent client support and protecting bank operations.
Verify all incoming wires and notify management if discrepancies are is found
Credit client accounts for incoming wires in core processing system
Process wire returns with appropriate approval
Input data for outgoing wires on the system; release wires as appropriate in the Payplus wire system
Verify signature, security code, and available funds on outgoing wire request
Communicate with Treasury Department regarding wire service messages
Verify requests by checking signature, security code, funds available, payee, and mailing instructions through various systems
Complete client requests, bank checks, closed accounts, fee charges, reversals, and waivers in core processing system
Process express mail deliveries for bank checks when requested by the client or required per procedure; provide secondary transaction review and signature on check if necessary
Process float adjustments to clients accounts through core processing system
Performs general ledger data entries
Retrieve and process return deposited items through various systems including Electronic Advance Return Notification System and Transmission Return Item Processing System
Process marketing credits, interest adjustments, and dormant account reactivations through various systems
Review and decision overdrafts, non-post debit/credit items, and decision potential stop payment hits on client accounts using desktop exceptions and IBS Insight core system
Verify signature, date, amounts, and endorsement on large scale checks and refer to either Lead or Manager
Review and decision pre-funding and debit block
Review and update ACH Tracker and ACH Transaction Authorizer
High school diploma
2+ years of experience working in a financial services institution
1+ year of back office operations or wire experience
Payplus Wire System experience
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