Job Description

Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally.

The objective of the GMNS Control Management Risk ID, Assessment, Testing team is to identify, assess, mitigate, and report on Operational Risk within Business Unit (BU) processes for GMNS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

GMNS is looking for an Analyst of Risk ID, Assessment, Testing focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Responsibilities

The Analyst, GMNS Risk ID, Assessment, Testing will:

• Facilitate delivery of the Control Testing program for GMNS business, through review of specific Risk Assessment Units (RAU)
• Perform Test of Design and Effectiveness for controls and determine Control Effectiveness Rating for all controls across GMNS
• Identify and report control gaps and remedial actions to improve effectiveness of controls, working with the respective control owners
• Establish an appropriate testing schedule for each RAU and manage day-to-day execution of testing deliverables as per scheduled timeline
• Identify opportunities for efficiency and implement process enhancements to facilitate improved quality of testing
• Provide support to enable and enhance effective control management and decision making in the BU.

Qualifications

Required Qualifications:

• Proficiency in SQL and Python, with an understanding of risk and control concepts; knowledge of Conduct Risk would be an advantage
• 4+ Years experience in operational risk management / control testing (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
• Strong project management, communication, and interpersonal skills
• Experience in risk and control governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications:

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
• Experience in at least one of the following:
• Reviewing controls through monitoring and testing for design and effectiveness to identify gaps and remediation to uplift controls.
• Identifying areas of risk for intervention, including conducting independent quality assurance and control testing
• Experience in financial services industry

ORMCM

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.