Introduction




Job Title: Functional Consultant - Financial Crime Compliance & Screening




Department: Professional Services - Financial Crime Compliance




Reports To: Head of Professional Services EMEA




Experience Level: 8+ years




Location: Hybrid / based on engagement requirements (EMEA preferred, travel as needed)




Role Purpose

SymphonyAI is seeking a Functional Consultant specialising in sanctions, PEP and adverse media screening, transaction monitoring, and broader financial crime compliance. This is a dual-mandate role: trusted advisor to financial institutions on regulatory obligations, risk appetite, and operating model - and hands-on practitioner who personally configures, tunes, and optimises SymphonyAI solutions on live project engagements.

This is not an advisory-only position. A significant portion of time is spent in the product: calibrating thresholds, optimising matching logic, and reducing false positives - alongside leading workshops, shaping solution designs, and challenging client thinking with an AI-first mindset.



Job Description




Key Responsibilities

Hands-On Configuration, Tuning & Optimisation

• Personally configure, tune, and optimise SymphonyAI screening and financial crime solutions on client projects: threshold calibration, matching logic, segmentation, list management, and false-positive reduction.


• Design and run testing and validation exercises that demonstrably improve detection quality and operational efficiency; analyse system performance and alert outcomes to drive improvements.


• Deliver implementation workstreams end to end: process design, configuration, controls testing, and user training.


• Collaborate with Product, Engineering, and Data Science to feed field insight into product innovation.

Client Advisory & Consulting

• Run workshops and discovery sessions to gather requirements, define use cases, and align solutions to client priorities, risk appetite, and regulatory obligations.


• Translate requirements into functional solution designs, workflows, and implementation recommendations; conduct gap analyses and remediation roadmaps.


• Act as a trusted advisor across client Compliance, Risk, Operations, and Technology teams - challenging existing methodologies to drive better outcomes.


• Advise customers on applying predictive AI, generative AI, and automation to improve screening accuracy, reduce false positives, and lift investigator productivity.

Practice Development

• Contribute to the Financial Crime Compliance Centre of Excellence: tuning methodologies, playbooks, and accelerators.


• Produce high-quality functional documentation, tuning reports, and implementation guidance; mentor junior consultants.

Requirements



Must-Have

• Demonstrable hands-on experience configuring, tuning, calibrating, and optimising financial crime or screening solutions - candidates must evidence tuning work personally executed, not overseen.


• 8+ years in financial crime compliance, sanctions, AML/KYC, or screening - in financial institutions, RegTech vendors, or professional services.


• Deep knowledge of end-to-end financial crime processes (onboarding, KYC/KYB, CDD/EDD, screening, monitoring, investigations, SAR/STR) and of typologies, evasion techniques, and detection methodologies.


• Strong working knowledge of global regulatory frameworks (e.g. FATF, FCA, FinCEN, EU AMLD/AMLR, CBUAE) and of screening data providers such as World-Check (LSEG) and Dow Jones.


• Strong consulting presence: proven experience running workshops and engaging senior compliance, risk, operations, and technology stakeholders up to C-suite; excellent communication and facilitation skills.


• Proficiency with SQL and data analysis for tuning and compliance insight (e.g. Power BI, Alteryx, or equivalent).

Preferred

• Experience with screening/monitoring platforms such as SymphonyAI NetReveal, Fircosoft, SAS, or equivalent; exposure to AI-enabled compliance technologies.


• Professional certifications: CAMS, CAMI, or ICA/MOET AML/CFT.


• Cloud SaaS implementation experience; exposure to transaction monitoring model tuning or fraud detection.


• Background in RegTech, Big 4 / specialised compliance consulting, or financial crime transformation programmes.
  Key Performance Indicators

About Us



SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.



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