Job Description

This role presents an exciting opportunity to become a key part of our Fraud Management team within Fraud Analytics, where you'll act as a first-line fraud expert. As a Senior Consultant Risk and Control Partner, you'll take the lead in conducting root cause analysis of fraud cases and identifying emerging trends, working closely with subject matter experts across the team. As a representative of Fraud Analytics on key projects, you'll assess the impact of incoming changes and ensure fraud risks are clearly understood and effectively addressed. You'll also collaborate with stakeholders across Fraud and the wider Protect function, helping to shape and strengthen our fraud prevention strategies.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Responsibilities

What you'll be doing

In this role, you'll work closely with colleagues in the Fraud Analytics team to carry out root cause analysis of fraud cases and assess the impact of changes on fraud systems and risk. You'll represent Fraud Analytics on change initiatives and projects, ensuring fraud considerations are embedded from the outset. Collaboration across teams will be key as you help strengthen fraud controls and support the delivery of effective, data-driven solutions.

You'll be constantly reviewing fraud risks, controls, issues, and actions to ensure the fraud analytics risk landscape remains current and fit for purpose. As the main point of contact for change and projects across the business, you'll ensure that fraud analytics requirements are clearly understood. You'll also take ownership of the root cause analysis framework, keeping it up to date and leading on specific cases.

Your expertise will be called upon to support projects, risk partners, and stakeholders when fraud analytics queries arise. Additionally, you'll contribute to reviews from Audit, Compliance, the Chief Controls Office, and regulators analysing feedback at both process and functional levels and clearly articulating findings to stakeholders

Support with reviews from Audit, Compliance, Chief Controls Office and our regulators and analysing feedback at a process and functional level, articulating findings to stakeholders.

About you

We're looking for someone who is highly organised, enthusiastic, and confident in managing both stakeholders and time effectively.

As a minimum, you'll bring:

• Experience working within fraud or financial crime
• Strong analytical skills, with the ability to interpret information and produce clear, insightful reports and presentations
• A logical and inquisitive mindset, with a genuine interest in fraud risks and controls
• Excellent relationship management and influencing skills, enabling you to build trust and maintain strong connections with stakeholders across the business and externally
• A proactive, collaborative, and solution-focused approach to problem-solving
• The ability to think ahead, anticipate challenges, and take planned, strategic action

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Qualifications

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

• 25 days holiday, pro rata
• From January 2026, all Nationwide colleagues will benefit from private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our salary sacrifice scheme
• Up to 2 days of paid volunteering a year
• Life assurance to provide peace of mind for you and your loved ones in the event of your death.
• Wellhub - access to a range of free and paid options for health and wellness

Banking - but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.