Job Type:
Permanent

Build a brilliant future with Hiscox

About Hiscox Re & ILS

Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.

The Opportunity

Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.

Technical Skills

• Reinsurance claims handling and administration

• Inward treaty reinsurance claims handling

• Property, Casualty and Specialty Treaty claims knowledge

• Complex claims management and resolution

• Coverage analysis and policy interpretation

• Coverage eligibility assessment

• Reserving and financial exposure assessment

• Claims reserving and risk flag management

• Large loss and catastrophe claims management

• Catastrophe loss review and analysis

• Claims investigation and evaluation

• Claims payment and settlement calculations

• Authority-based claims decision making and referral management

• Portfolio and claims trend analysis

• Reporting, documentation and data interpretation

• Operational workflow management

• Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Analytical & Commercial Skills

• Strong analytical thinking

• Sound commercial judgement

• Financial acumen

• Problem-solving capability

• Risk assessment and decision-making

• Exposure evaluation and loss impact assessment

• Data-driven decision making

• Portfolio performance analysis

• Commercial negotiation and settlement assessment

• Strategic thinking and business awareness

• Attention to detail

• Ability to interpret complex information and make recommendations

Relationship & Communication Skills

• Excellent written communication

• Strong verbal communication

• Stakeholder management

• Broker, client and cedant relationship management

• Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations

• Market relationship development

• Ability to influence and collaborate effectively

• Technical guidance and knowledge sharing

• Presentation and reporting skills

• Ability to communicate complex claims matters clearly

• Customer-focused approach

Personal Attributes

• Proactive and self-motivated

• Strong organisational skills

• Ability to prioritise competing demands

• Team player with a collaborative mindset

• Adaptable and resilient

• Strong ownership and accountability

• Continuous improvement mindset

• Continuous learning mindset

• Ability to work independently and collaboratively

• Curiosity and willingness to develop expertise

• Commitment to exceptional service

• High levels of professionalism and integrity

Preferred Qualifications & Additional Expertise

• ACII, CPCU, ARe, AIC or equivalent professional qualification

• University degree or equivalent experience

• Knowledge of Letters of Credit (LOCs) and collateral management

• Experience with Tableau, Power BI or similar analytics tools

• Experience supporting claims projects and business initiatives

• Process improvement and operational transformation experience

• Exposure to catastrophe modelling and large-loss reviews

• Experience within Lloyd's and international reinsurance markets

Why Join Hiscox?

Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise.

Hybrid Working

This role offers a hybrid working environment balancing office collaboration and remote working.

Career Development

Professional qualifications, mentoring, technical training, leadership development and global market exposure are supported.

Diversity, Equity & Inclusion

Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.

Work with amazing people and be part of a unique culture