Sales Team Lead

Department: Sales (US)

Employment Type: Permanent

Location: Atlanta

Reporting To: Nicholas Greenfield

Compensation: $75,000 / year

Description

YouLend is a leading global embedded finance platform enabling some of the world's most innovative e-commerce, payments, and technology companies to offer fast, flexible funding to their merchants. As we continue our rapid expansion across the US, we're looking for an experienced Sales Team Lead to join our growing Atlanta team.

In this role, you'll lead and develop a high-performing team, driving performance, operational excellence, and a culture of accountability and continuous improvement. You'll coach and support team members, monitor key performance metrics, and ensure departmental goals are achieved while delivering an exceptional experience for our merchant partners. This is an exciting opportunity to make a direct impact at one of the world's fastest-growing fintech companies, working alongside global partners including Amazon, eBay, Stripe, Grubhub, and Shift4.

Key Responsibilities

• Lead, coach, and develop team members to achieve individual and team performance goals.
• Monitor key performance indicators and proactively identify opportunities for improvement.
• Conduct regular one-on-one meetings, performance reviews, and coaching sessions.
• Provide guidance and support on escalations, complex cases, and day-to-day operational challenges. Ensure adherence to company processes, policies, and quality standards.
• Drive accountability by setting clear expectations and following up on commitments.
• Collaborate with cross-functional teams to improve workflows, processes, and customer outcomes. Deliver regular reporting on team performance, trends, risks, and opportunities.
• Identify training needs and implement development plans to strengthen team capability.
• Foster a positive, high-performance culture focused on results, ownership, and continuous improvement.

Skills, Knowledge & Expertise

• Leadership and people development
• Communication and interpersonal skills
• Decision-making and problem-solving
• Time and priority management
• Accountability and ownership
• Performance management
• Process improvement and operational excellence

Job Benefits

Why join YouLend?
Award-Winning Workplace: YouLend has been recognized as one of the "Best Places to Work in 2024 and 2025" by the Sunday Times for being a supportive, diverse, and rewarding workplace.
Award-Winning Fintech: YouLend has been recognized as a "Top 250 Fintech Worldwide" company by CNBC.

It's just getting fun:
• We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace.
• But the global opportunity is still massive, and YouLend is a raw organization where we are only just getting started.

Lots of upsides:
• High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with the business).
• Well-capitalized with supportive private equity backing.
• Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets.

Motivating work environment:
• A high-quality team that pushes each other to succeed through direct feedback and aligned incentives.
• Strong and transparent team culture, we have each other's backs.
• Independent work environment where results matter.
• Data-driven culture and emphasis on speed (anti-red tape).

We offer comprehensive benefits package that includes:

• Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.
• Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.
• Dental plan coverage
• Vision plan coverage
• Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family
• Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
• Basic Life & AD&D Insurance.
• International travel insurance covered if traveling abroad for work purposes.
• Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays
• Paid Office Parking