Business Analyst / Project Coordinator | Clienteling & Digital
- Clienteling, CRM & Digital Customer Experience Projects
- Strong Stakeholder Management & Business Analysis Focus
- International Business, IT & Digital Environment
What you'll do
- Act as a key bridge between business, IT and digital teams
- Gather, analyse and clarify business requirements
- Coordinate stakeholders across multiple projects and workstreams
- Facilitate meetings and workshops and turn discussions into clear actions
- Track decisions, actions, dependencies, risks and next steps
- Support clienteling, CRM and digital customer experience initiatives
- Proactively follow up with stakeholders to maintain momentum
- Prepare and communicate clear project updates
- Identify roadblocks and bring the right people together to resolve them
What we're looking for
- Experience as a Business Analyst, Project Coordinator, BA/PM or similar
- Excellent stakeholder management and communication skills
- Strong Business Analysis and requirements-gathering experience
- Ability to coordinate multiple priorities and stakeholders simultaneously
- Confidence working across business and technology teams
- Proactive, organised and comfortable driving conversations forward
- Strong professional English
Even better if you have experience in ✨ Clienteling / CRM
✨ Customer journey & digital customer experience
✨ Customer-facing applications
✨ Retail, luxury or beauty
✨ Digital transformation
Job ID a4VQ800000Ax9O5MAJ
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6,000 clients across North America, Europe and Asia Pacific.
As an industry leader in talent services, we work with progressive leaders to drive change. That’s the power of true partnership.
TEKsystems is an Allegis Group company.
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