About the company

A well-established international organisation with a collaborative and multicultural working environment. This role offers valuable regional exposure and the opportunity to work closely with diverse stakeholders across APAC. As a Database Support Engineer, you will play a key role in ensuring the stability, performance, and reliability of critical database systems and business applications.

Your new role

• Manage and support Microsoft SQL Server databases, including performance tuning, troubleshooting, upgrades, and maintenance.
• Work closely with business users to gather reporting requirements and deliver data-driven solutions.
• Develop and optimize SQL queries, reports, and data integrations for business reporting and analysis.
• Provide application and database support, ensuring system stability and performance.
• Partner with regional IT teams and vendors on system enhancements, integrations, and data migration projects.
• Troubleshoot database and application issues, perform root cause analysis, and drive continuous improvements.
• Support UAT, system releases, user training, and documentation.

What you'll need to succeed

• Degree or Diploma in IT, Computer Science, Information Systems, or related disciplines.
• 5+ years of experience in SQL Server Administration, Database Support, or Application Support.
• Strong hands-on experience with MSSQL, SQL scripting, query optimization, backup & recovery, and performance tuning.
• Experience with APIs, JSON/XML, system integration, or data migration is a plus.
• Exposure to reporting and analytics tools such as Power BI and Advanced Excel
• Strong troubleshooting, communication, and stakeholder management skills.
• Experience working with users, vendors, and regional support teams.
• Fluent in English, Cantonese, and Mandarin.

What you need to do now

If you're interested in this role, click 'apply now' or contact Farrah Tang at 5741 7795. You may also share your updated CV via farrah.tang@hays.com.hk.