Job Description

The Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience.

The Oracle HR Technical Analyst is responsible for designing, developing, and supporting reporting solutions within Oracle Fusion HCM. The ideal candidate will have strong expertise in Oracle HCM reporting tools, Oracle REST APIs, Oracle Visual Builder Studio (VBS), and emerging AI technologies, including AI Agents. This role requires close collaboration with HR, IT, and business stakeholders to deliver scalable reporting, integrations, and intelligent automation solutions.

Responsibilities

• Design, develop, and maintain Oracle Fusion HCM reports using:
  • BI Publisher (BIP)
  • OTBI (Oracle Transactional Business Intelligence)
  • HCM Extracts
  • Oracle Analytics Publisher
• Develop complex SQL queries and optimize report performance.
• Build and consume Oracle Fusion HCM REST APIs for data integration and automation.
• Design and develop applications and extensions using Oracle Visual Builder Studio (VBS).
• Configure and integrate Oracle Redwood-based user experiences where applicable.
• Design and implement AI-powered solutions using Oracle AI capabilities and AI Agents to automate HR processes and improve user experience.
• Collaborate with functional consultants to gather reporting and integration requirements.
• Develop reusable APIs, integration components, and reporting frameworks.
• Troubleshoot reporting, API, and integration issues and provide production support.
• Ensure adherence to Oracle best practices, security standards, and governance.
• Prepare technical documentation, unit test cases, and deployment documentation.
• Participate in code reviews and continuous improvement initiatives.

Qualifications

• 5+ years of hands-on Oracle Fusion HCM technical development experience.
• Strong experience with:
  • BI Publisher
  • OTBI
  • HCM Extracts
  • Fast Formula
• Experience developing and consuming Oracle Fusion HCM REST APIs.
• Hands-on experience with Oracle Visual Builder Studio (VBS).
• Knowledge of Oracle Redwood UI architecture.
• Experience integrating Oracle Fusion HCM with external applications.
• Strong debugging and performance tuning skills.
• Experience working in Agile/Scrum environments.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.