About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Primary Responsibilities

• Maintain software entitlement, deployment and usage data to support an accurate view of M&G's software estate.
• Support licence compliance through reconciliation, exception analysis and risk identification.
• Identify optimisation opportunities through usage analysis, re-harvesting, licence rationalisation and cost avoidance.
• Support renewals, audits and true-ups by preparing data, analysis and reports.
• Respond to stakeholder queries and provide timely SAM reporting, insights and operational support.

Additional Responsibilities

• Support consistent application of SAM processes, controls and governance.
• Coordinate with Procurement, Technology and suppliers on SAM activities and issue resolution.
• Manage SAM tickets in line with agreed service expectations.
• Support continuous improvement of SAM practices, documentation and ways of working.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.