Your Area of Work:



The Investment Funds Transfers team encompasses the following facets of work:

• Transfer execution


• Transfer tracing and settlement


• Client queries and client support and training


• Ad hoc projects as required

• Perform document completion for transfers and instruct on portals where required


• Process incoming transfer queries from clients and internal teams


• Gather and maintain TA contact details and transfer procedure requirements


• Transfers tracing


• Identification of reconciliation breaks


• Provide the highest standard of service & support in all dealings with the client


• Be risk aware and take all steps necessary to minimise errors including fully complying with existing procedures and staying aware of procedure changes


• Escalate and advise any relevant issues to management as necessary


• Provide a pro-active contribution to ensure individual and team targets and objectives are being achieved within required deadlines


• Liaise and interact with internal departments, fund administrators and third parties as necessary


• Have a continuous improvement mind set to seek out and implement new and better ways of achieving objectives, preventing errors or delays reoccurring, and automating and streamlining processes within the team


• Assist in documenting team procedures


• Assist in project work where required


• Support any other tasks related to IFS projects

• Taking on Responsibility


• Expertise, Willingness to learn


• Communication, Planning and Organisation.


• Results Orientation

• Service orientation with excellent telephone, communication, and analytical skills


• Strong problem-solving skills, accuracy, ability to work independently and as a part of a team in an international environment


• Proficiency in written and spoken English, any other language skills will be an asset


• University degree and/or a comparable qualification


• Knowledge of financial markets and instruments is an advantage


• A critical thinking mindset with an appetite for AI tools and automation considered a distinct advantage


• Dedication, flexibility as well as competent handling of MS Office applications round out your profile