Luxembourg

Your career at Deutsche Börse Group

Your area of work:

Clearstream as premier provider of settlement & custody services needs to ensure continuous monitoring of service delivery processes and processing performance, establish, and maintain strong operational controls and co-ordinate business contingency measures to comply with laws, regulations, policies, and procedures.

The Claims team is in charge of analysing, investigating and assessing any claim or any incident originating from internal operational/system errors or external supplier errors for Clearstream Banking Luxembourg, Clearstream Banking Frankfurt, Lux CSD and Clearstream International.

The unit reports to Operational Controls Governance section in Luxembourg.

Your responsibilities:

• Support in the investigation and analysis of customer claims and operational risk relevant incidents
• Support on the follow up pf the corrective measures to be taken and follow up until implementation to avoid reoccurrence / mitigate risks
• Support on the preparation of monthly reporting to management and business areas
• Produce and deliver statistics of claims and incidents to the different business areas
• Support with the monthly reconciliation with accounting
• Support the team with administrative tasks and workload allocation

Your profile:

• You are enrolled in a Bachelor's or Master's Degree program in Economics, Financial Markets or Business Management and can provide an internship agreement, OR have graduated with a Bachelor's degree or similar for no more than 6 months
• Strong analytical skills
• Critical mind set and good organisational skills
• Excellent communication skills and ability/willingness to build network
• Strong team player in an international environment
• Fluency in English (verbal and written), any other language is an advantage

Why Deutsche Börse Group?

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

Contact

Ninwe Gourie - Campus Recruiting

Are you interested in an internship, an apprenticeship or a working student job?

Send e-mail E-Mail copied! Copy E-Mail?

+496921111810

Our Campus Recruiting Team is looking forward to your call or e-mail.

Ready to start your career with us?
Apply now!