About this job opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

The HR Administrator will work closely with the local HR Leads, regional Business Partners, global HR Administrators and other functions in the HR team to ensure the business and employees are fully supported throughout the employee life cycle. This includes the onboarding & probation processes, HR policies & practices, employment law, day-to-day support on HR queries.

The successful candidate needs to be capable of working effectively in a fast-paced environment and with tight deadlines.

Main Responsibilities

• Coordinate the preboarding and onboarding process for new hires in compliance with legal requirements, including issuance of offer letters and employment agreements, background checks and JIRA tickets.
• Manage offboarding procedures, ensuring all exit documentation and processes are handled smoothly and in compliance with company policies.
• Capture all employee changes ensuring accurate HRIS System update and timely release of all necessary documentation.
• Maintenance of HR systems and employee folders, through regular data audits, ensuring accuracy and integrity of employee data across global offices.
• Administer employee benefits that include enrollments, changes, and terminations, and address employee inquiries related to benefits.
• Help implement employee engagement activities and programs for the region and globally.
• Serve as a point of contact for employees regarding HR-related queries and concerns via Workday.

*This role follows hybrid work arrangement with 4x/month RTO in Makati. Work schedule is Monday to Friday, 3PM to 12MN.

Experience needed for this role

• Experience in managing end-to-end HR Operation processes or similar administration operational tasks within the APAC or EMEA region nice to have.
• Experience in using an HR system (Workday) or any HR/Payroll software is preferred, training is provided.
• Excellent Microsoft Office applications in general (particularly Word, PowerPoint and Excel), with proven ability to learn new technologies
• People person with excellent communication skills and teamwork orientation
• Strong organizational skills, being able to prioritize multiple tasks, meet deadlines and work under pressure
• Ability to maintain confidentiality and exercise discretion
• Team player who can collaborate with other teams in the organization

About you and Our core values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do

Philippines Package and Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP
• Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer.

#LI-PC #LI-HYBRID

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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