General Information

Position
Human Capital Senior Consultant (Technology Adoption & Change Management) | Poland

Work arrangement
Full-time

City
Gdansk, Krakow, Poznan, Warsaw

Country
Poland

Department
Consulting

Team
Industry Solutions & Organization Transformation

Area of interest
Human Resources

Way of work
Hybrid

Description & Requirements

Who we are looking for

• Master's degree in Business Administration, Organizational Psychology, Human Resources, Information Systems, Management, or a related field.
• Must-have: practical experience leading organizational change initiatives in large-scale technology transformation programs (minimum 3 years).
• Must-have: experience supporting user adoption in enterprise technology implementations such as SAP, Workday, ServiceNow, SuccessFactors, Oracle, Salesforce, Microsoft, or similar platforms.
• Strong understanding of organizational change management methodologies, including stakeholder management, communications, training, user adoption, resistance management, and reinforcement planning.
• Experience developing and executing change management strategies across ERP, HCM, ServiceNow, digital workplace, and process transformation initiatives.
• Experience designing and delivering change impact assessments, stakeholder analyses, communication strategies, training programs, Super User networks, and adoption measurement approaches.
• Ability to work with business and technology stakeholders at all organizational levels, including senior executives.
• Experience collaborating with cross-functional teams including HR, IT, Operations, Finance, and Transformation Offices.
• Understanding of HR processes and employee lifecycle topics would be considered an advantage, but is not required.
• Change Management certification (Prosci, APMG, CCMP or equivalent) would be beneficial.
• Excellent communication skills, written and spoken, in Polish and English (C1 level).
• Agile and creative mindset when problem solving and troubleshooting.
• EU work permit.

Your future role

• Work on challenging transformation projects for leading global and local organizations, helping clients successfully adopt new technologies and ways of working.
• Design and deliver change management strategies for large-scale digital transformations, system implementations, and business process changes.
• Support SAP, Workday, ServiceNow, and other enterprise technology programs by driving stakeholder engagement, communication, training, and adoption activities.
• Conduct change impact assessments and organizational readiness evaluations to identify risks and opportunities for successful implementation.
• Build and manage Change Champion and Super User networks that accelerate adoption and create sustainable organizational capability.
• Develop executive and leadership engagement plans to align sponsors and business leaders behind transformation objectives.
• Create compelling communication campaigns and learning experiences that support behavior change and end-user adoption.
• Measure adoption and change outcomes using defined success metrics, stakeholder feedback, and business performance indicators.
• Collaborate closely with project managers, solution architects, business analysts, HR teams, and technology vendors to ensure integrated transformation delivery.
• Contribute to the development of Deloitte's Technology Adoption and Change Management offering by helping shape methodologies, tools, and market propositions.

What we offer

• Be part of a globally recognized brand: join one of the most prestigious consulting firms in the world, known for innovation, excellence, and delivering exceptional value to clients.
• Inclusive and ethical culture: be part of a powerful, inclusive, and socially responsible company culture grounded in high ethical standards.
• Collaborate with friendly and supportive teams: thrive in a collegial atmosphere with coworkers who prioritize team spirit, cooperation, and mutual growth.
• Unrivaled growth and learning opportunities: experience fast-paced development in a dynamic environment including leading practices and resources for soft skills development and language course.
• International scope: work in diverse and global contexts, collaborating with teams and clients from around the world.
• Access to hybrid work and modern offices: enjoy flexible work arrangements and access to state-of-the-art office spaces in major cities across Poland.
• Competitive salary with fringe benefits: medical and health insurance, multisport and other lifestyle benefits

Selection process

• Send us your CV - we're excited to learn more about you!
• Short intro call with a recruiter.
• Online meeting (30 minutes)
• In-person meeting & case study (90 minutes)
• Online meeting with the team
• Final decision

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. 🌍
It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. 🚀
What you only must do is to take the first step - press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.💚

#LI-MB3