Description du poste




Type de métier

Types de métiers Crédit Agricole S.A. - Gestion des opérations




Intitulé du poste

CLIENT OPERATIONS OFFICER - TRANSFER AGENT - FUND DISTRIBUTION SERVICES H/F




Type de contrat

CDD




Durée (en mois)

9 months




Date prévue de prise de fonction

01/10/2026




Poste avec management

Non




Missions



Within the Fund Distribution Services department, as a Client Operations Officer (Transfer Agent) you will be responsible for processing investor orders (subscriptions, redemptions, transfers or conversions) within the defined deadlines and for pre-advising the fund managers. You will be the main point of contact for clients and investors, handling their requests and ensuring high-quality service.



Your main responsibilities will include:

• Checking and processing orders on fund units


• Capturing orders received by fax


• Performing first-level operational controls


• Ensuring NAVs are received and orders are correctly executed


• Responding to investor queries and managing KYC-related matters in coordination with the investor KYC teams in Luxembourg


• Processing and monitoring outstanding items on securities and cash


• Responding to management company requests


• Monitoring fund events (dividends, mergers, liquidations, capital increases)

Localisation du poste




Zone géographique

Europe, Suisse




Ville

Nyon




Télétravail

occasionnel




Critères candidat




Niveau d'études minimum

Bachelor




Formation / Spécialisation

• Bachelor's degree (3 years of higher education) or equivalent


• Higher education degree in Economics, Finance/Accounting, Business Administration

Niveau d'expérience minimum

3 - 5 ans




Expérience

• 3-5 years of professional experience, ideally in fund distribution, transfer agency or a similar field

Compétences recherchées

• Proactive and flexible


• Organized, with the ability to manage daily deadlines


• Strong team spirit and resilience to stress


• Good understanding of the investment funds environment

Outils informatiques

• Good command of standard Office tools


• Ideally, experience with CACEIS tools related to Transfer Agent activities (COMET, HOLDING, BCT, OST DIV)

Langues

Fluent French and English (spoken and written). German would be an asset