Job description

We are looking for a strong Fraud Risk Lead who is accountable for the execution and enhancement of the Bank's fraud risk strategy, ensuring the fraud risk framework is in line with MAS guidelines, enterprise risk management and industry best practices.

On a day-to-day basis, the incumbent will be responsible for monitoring, detection, and case investigation; as well as, fronting internal and external stakeholder engagement in the anti-fraud space.

Responsibilities

Strategy & Governance

Refine the Bank's fraud risk strategy and policies and effectively operationalise the corresponding control measures

Design and enhance the reporting dashboards and Key Risk Indicators (KRIs) to monitor the fraud risk and control environment and report periodically via the relevant oversight, risk and senior management committees.

Ensure ongoing compliance with relevant guidelines from law enforcement authorities and regulators and benchmarking against industry anti-financial crime standards

Analytics & Detection

Partner with fraud and core banking technology teams to deploy, tune, validate and optimise fraud rules and AI/machine learning models

Partner with Data team to perform fraud trend analysis and horizon scanning to proactively identify emerging typologies and mitigate the bank's exposure to threats with urgency and accuracy (e.g. scams, mule accounts, ATO, application fraud, deepfake/social engineering)

Operational Effectiveness

Coach and mentor junior team members and develop fraud investigation, analytical and risk management capabilities.

Handle case escalation, disposition, and regulatory reporting (e.g. STRs, police reports)

Provide fraud risk assessments for new product launches and process/system changes

Stakeholder & External Engagement

Act as the key liaison to timely handle queries from regulators, law enforcement, and relevant inter-bank fraud networks

Responsible for timely reporting to the authorities

Support internal and external audit engagements and risk assessments exercises

Culture & Capability Building

Design and deliver fraud awareness training across the Bank; ensure relevant staff are trained on fraud policy and emerging typologies

Produce customer education materials to strengthen scam awareness and fraud prevention.

Foster a proactive fraud risk culture by encouraging timely escalation, professional curiosity and informed decision-making.

Job Requirement

Required Qualifications & Experience

10+ years of fraud risk or anti-financial crime experience in banking or fintech, spanning both strategy/policy design and hands-on operations

Corporate banking fraud risk experience is required (not retail-only) - including exposure to trade finance, commercial payments, or corporate account fraud typologies.

Demonstrated experience refining fraud risk strategy and frameworks from the ground up - not just executing an existing framework.

Strong working knowledge of fraud typologies: application fraud, mule accounts, account takeover (ATO), authorized push payment (APP) scams, first/third-party fraud, internal fraud.

Proven experience with fraud analytics/reporting and data-driven detection

Good understanding of MAS regulations relevant to fraud, scams, cybersecurity, and data privacy

Experience engaging regulators, law enforcement, and industry bodies

Strong communication skills and stakeholder management across Risk, Compliance, Technology, Operations, and business lines.

Traits

Self-motivated and collaborative

Meticulous with strong execution capabilities

Resilient and adaptable in a fast-paced environment

Keen sense of risk awareness and conviction to act with urgency

Preferred

Ability to communicate effectively in Mandarin to support engagement with Mandarin-speaking stakeholders and business partners.

Certified Fraud Examiner (CFE), CAMS, or equivalent certification

Prior experience in a digital bank, neobank, or fintech environment