At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we're now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

We are seeking a highly experienced professional to take on a hybrid role as AML Systems Business Analyst, BAU System Lead and Project Manager.

The Senior AML Systems Business Analyst / Project Manager is responsible for the end-to-end management, enhancement, and governance of Anti-Money Laundering (AML) systems within the insurance business. The role serves as the key liaison between Compliance, Business, Operations, and Technology to ensure AML systems remain effective, efficient, fit-for-purpose, and compliant with MAS AML/CFT requirements and industry best practices.

The incumbent will drive business analysis activities, oversee BAU system administration, maintenance and support, lead AML-related projects and change initiatives, and provide subject matter expertise on AML/CFT regulations, controls, and insurance-specific financial crime risks.

The role is also responsible for providing governance, oversight, and risk management support for AI-enabled AML solutions, ensuring the responsible, effective, and compliant use of artificial intelligence and advanced analytics within the Financial Crime Compliance framework.

Role and Responsibilities:

AML Systems Strategy, Analysis & Governance

• Act as the AML systems SME, providing advice on AML/CFT regulations, financial crime risks, system controls, and AI-enabled capabilities.
• Translate business, operational, regulatory, and AI governance requirements into system enhancements, control improvements, and technology solutions.
• Perform impact assessments, effectiveness reviews, and testing activities to ensure AML systems remain compliant, fit-for-purpose, and aligned with business objectives.
• Support regulatory examinations, audits, compliance reviews, and remediation initiatives relating to AML systems and controls.
• Maintain oversight of AML system governance, including model, data, and AI-related risks.

AML Systems Operations & Continuous Improvement

• Serve as the business owner for AML systems, overseeing day-to-day operations, production support, and vendor management.
• Monitor system performance, data quality, alert effectiveness, model outcomes, and service delivery metrics.
• Manage incidents, defects, enhancements, reconciliations, system changes, and associated documentation.
• Drive system optimisation initiatives, tuning exercises, model reviews, and process improvements.
• Ensure operational resilience and compliance with internal governance standards.

Project Delivery & Stakeholder Management

• Lead AML-related projects, including regulatory implementations, system enhancements, AI-enabled solutions, and transformation initiatives.
• Manage project scope, timelines, resources, budgets, risks, dependencies, and governance requirements.
• Coordinate business, compliance, technology, risk, and external stakeholders to ensure successful project delivery.
• Facilitate workshops, steering committees, governance forums, training, and communication activities.
• Escalate and communicate key project, compliance, operational, technology, data, and model risks to managements.

Minimum Job Requirements:

Experience

• 8-12 years of experience in Financial Crime Compliance, AML Compliance, Compliance Technology, Risk Management, Data Governance or related financial services functions.
• Proven experience in AML systems business analysis, system implementation, production support, and project delivery.
• Strong understanding of MAS AML/CFT requirements, sanctions screening, customer risk assessment, and transaction monitoring frameworks.
• Experience managing cross-functional projects and stakeholders across Compliance, Technology, Operations, and Business teams.
• Experience working with AML technology vendors and third-party service providers.
• Experience in insurance, banking, or other regulated financial services environments preferred.
• Exposure to AI/ML-enabled compliance solutions, model governance, data governance, or advanced analytics would be advantageous.

Education

• Bachelor's degree in Business, Finance, Accounting, Information Technology, Data Analytics, or a related discipline.

Professional Certifications (Preferred)

• CAMS, ICA Advanced Certificate/Diploma, or equivalent AML/FCC certification.
• PMP, PRINCE2, Agile, Scrum, or other project management certification.
• Relevant qualifications in AI Governance, Data Governance, Risk Management, or Technology Governance would be advantageous.

Technical Knowledge

• Good understanding of AML systems, including customer risk rating, name screening, transaction monitoring, case management, and regulatory reporting.
• Understanding of system implementation lifecycle, business analysis methodologies, testing, and change management.
• Familiarity with data governance, data lineage, data quality, model risk management, and AI governance principles.
• Experience with AML platforms such as NICE Actimize, LexisNexis, Dow Jones, or equivalent solutions is advantageous.

Core Competencies

• Strong analytical, problem-solving, and critical-thinking skills.
• Strong project management and organisational capabilities.
• Excellent communication, stakeholder management, and influencing skills.
• Ability to balance regulatory expectations, business needs, and technology constraints.
• Strong risk and control mindset with attention to detail and commitment to quality delivery.
• Demonstrated ability to assess emerging technologies, including AI-enabled solutions, from a compliance, governance, risk, and operational effectiveness perspective.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!
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Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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