Job Title: Senior HR Advisor


Location: Hull (Hybrid, 2-3 days office-based)


Hours: 35 hours per week


Reporting to: Senior HR Business Partner



The Senior HR Advisor role combines strategic HR partnering with hands-on employee relations support. The successful candidate will act as a trusted advisor to business leaders, driving people initiatives, supporting organisational change, and leading on complex employee relations matters.




Key Responsibilities



Employee Relations & HR Advisory

• Manage complex employee relations cases from start to resolution.


• Coach and support HR Advisors on sensitive ER matters.


• Advise managers on disciplinary, grievance, capability, whistleblowing and tribunal-related issues.


• Identify root causes and implement sustainable solutions.

Business Partnering

• Build strong relationships with stakeholders across the business.


• Support organisational change projects


• Drive performance management, succession planning, talent reviews and recognition initiatives.

Culture, Engagement & Inclusion

• Support engagement survey action planning.


• Promote Diversity, Equity & Inclusion initiatives.


• Encourage wellbeing programmes and colleague engagement activities.

Essential Experience

• Significant HR generalist experience.


• Strong employee relations expertise.


• Experience supporting organisational change programmes.


• Ability to influence and challenge senior stakeholders.


• Commercially focused HR decision-making.

About us:



Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.



Our team here at Wescot Credit Services have done some amazing initiatives this year all in aid of improving our well-being. We understand the importance of feeling valued and taking time away from our every day-to-day role to feel our best. Some of our events included a Summer Party, Christmas Party, team events and outings, alongside lots of fun in our vibrant Telford office. We are also passionate about supporting our local community.



If this sounds like a company that you would like to be part of, to deliver our mission for 2026 and beyond, please apply and start your next chapter with us!



**At Wescot we're regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check.



Please note that we're unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.