Product Analyst

Department: Technology

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Dhevika Boopathy

Description

At CFC, technology is at the heart of everything we do. Our bespoke platforms and systems help us deliver innovative insurance solutions and provide a market-leading experience for brokers and clients around the world.

We're looking for a Product Analyst to join our Technology team and play a key role within our Underwriting value stream . You'll work closely with Product Leads, engineers, designers and underwriting stakeholders to shape products that have a direct impact on how risks are assessed, submissions are managed, and underwriting decisions are made.

This is an excellent opportunity for someone looking to develop a career in product management within a fast-growing, technology-driven business.

About the role

• Understand user needs, business challenges, and opportunities through research and stakeholder engagement.
• Map user journeys and workflows to identify pain points and improvement opportunities.
• Support product strategy, roadmap planning, and prioritisation alongside the Product Lead.
• Translate requirements into clear user stories and acceptance criteria.
• Collaborate with designers, engineers, and testers throughout the product lifecycle.
• Support backlog refinement, sprint planning, and Agile delivery processes.
• Build strong relationships with stakeholders across underwriting, operations, and technology.
• Support testing, launches, and ongoing product improvement through feedback and performance analysis.
• Champion a user-focused approach and contribute to continuous product and team development.

About you

You will be highly analytical and enjoy solving problems. You take the time to understand user needs, ask the right questions, and turn complex challenges into practical solutions.

You'll be a strong communicator who can build relationships across business and technology teams, balancing user experience with commercial outcomes. Comfortable working in a fast-paced environment, you're organised, collaborative, and eager to learn.

Ideally, you'll bring:

• Experience in a Product Analyst, Business Analyst, Product, Operations, or similar role.
• Strong analytical and problem-solving skills.
• Experience gathering and documenting requirements, user stories, or process improvements.
• Excellent stakeholder management and communication skills.
• A user-focused mindset and passion for building great products.
• An interest in Agile ways of working and product development.
• A proactive approach to learning and developing a career in product management.

Core Values

Love what you do:
We show up each day ready to take on the world. Our passion and intensity set us apart and makes the difference to our colleagues, customers, brokers and carriers.

Challenge everything:
We're never afraid to question the way that things are done and we constantly challenge ourselves and others to makes things better.

Have fun, be good:
Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.