Property Loss Adjuster Midlands




Department: Claims Management




Employment Type: Permanent - Full Time




Location: Home United Kingdom




Description




Are you an experienced Property Loss Adjuster looking for a role where no two days are the same? We're looking for an experienced Property Loss Adjuster to join our team, managing a varied caseload of
Domestic and Commercial property claims across a range of values and complexities. You'll take ownership of claims from start to finish, working closely with policyholders, clients and other stakeholders to deliver a proactive and high-quality service.



If you're confident managing your own workload, enjoy the variety that comes with loss adjusting, and thrive in a fast-paced environment, this could be a great next step.

As our next Property Loss Adjuster, you'll handle a range of claims of varying complexity and value; and you'll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you'll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.




What will your day look like:

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.


• Process all invoices and approve estimates within 3 working days of receipt/agreement.


• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.


• Ensure policy holders, stake holders and clients are regularly updated, on every touch of the file or at least every 10 days.


• Full completion of all prepared site notes templates and associated documentation within set SLA's


• Ensure that the data contained in the claims platform is accurate at all times.


• Assist in maintaining accurate management information by completing spreadsheets as necessary.


• Reduce elapsed timescales by providing and fostering a proactive approach to file management.


• Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.


• Work to ensure correct policy interpretation and validation.


• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.


• Ensure files are always up to audit standards.


• In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA's


• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.


• Build good working relationships with clients and staff, internal and external to the Davies Group

Knowledge and Abilities:

• High level of Property Loss Adjuster experience


• Already hold or working towards recognized professional qualifications at a diploma level


• Accuracy, attention to detail and an analytical approach


• Strong verbal and written communication


• Demonstrable experience of organizing and managing own workload is essential


• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.


• Excellent time management to be able to work to short/changing deadlines.


• 5 Grade A-C's GCSE's or equivalent including Math's and English


• Being prepared to work nationally on occasion with overnight stays.


• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

Benefits




Career & Purpose

• Davies Innovation Lab


• Leadership training programme


• Funding for professional qualifications


• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation


• Local charity funding


• Pennies To Heaven


• Employee Resource Groups


• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution


• My Choices at Davies provides; High Street discounts and Financial wellbeing hub


• Life assurance: x4


• Refer a Friend


• Cycle to Work Scheme


• Lease car salary sacrifice


• Davies Incentive Plan


• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus


• Discounts with 100's of UK retailers


• EAP; 24/7 confidential helpline


• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years


• Flexible working


• Dress for your day


• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage


• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan