Claims Specialist - Full Time



Do you have experience in handling end to end complex and high value Casualty claims.



Do you have great attention to detail?



If your answer is yes to the questions above, we want to hear from you!



This is a hybrid role with the flexibility to work both virtually and from our Redhill office




Aon is in the business of better decisions



At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.




What the day will look like

• Analyse and evaluate new and existing claims in line with required SLA's

• Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person

• Accurately assess and maintain appropriate reserves on claims

• Act as a referral point on complex and high value Casualty claims for team members and TPA

• Relationship management with clients, insurers, brokers and external parties.

• Comply with claims systems and procedures

• Interpret and reconcile TPA, policyholder and insurer data sets.

• Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority

• Update and maintain accurate information and data throughout the life cycle of the claim

• To represent AUM (AON Underwriting Managers) Claims in meetings with underwriters, insurers and clients as may be require

Skills and experience that will lead to success

• Competent in Microsoft Office and primarily Excel and Word

• ACII or Part Qualified/A level education or equivalent an advantage

• Experienced and knowledgeable claims specialist with Casualty claims experience. Excellent communications and organisational skills. Sound negotiator

• Strong interpersonal, communication and presentation skills, reliable and enthusiastic

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