Introduction




About SymphonyAI Financial Services




SymphonyAI Financial Services is on a mission to make the financial system safer. We combine more than 25 years of financial crime expertise with advanced AI to help financial institutions detect risk, fight financial crime, and navigate an increasingly complex regulatory environment.




We are reimagining financial crime compliance through connected risk intelligence, agent-led workflows, and embedded governance, so institutions can continuously adapt as risks and regulations change, while keeping the governance and human accountability financial services requires.




About the role




As a Senior Technical Project Manager, you will own a SensaAI or NetReveal deployment workstream from kickoff through production go-live and hypercare, with a budget of up to $1M. You will work with bank program leads, financial crime operations, model reviewers, IT leaders, and our AI and engineering teams. You will make day-to-day decisions within agreed scope and escalate scope, budget and commercial changes to your engagement manager or senior TPM.




Job Description




Responsibilities

• Own one SensaAI or NetReveal deployment workstream through production cutover and hypercare.

• Manage scope, schedule, budget, RAID log, change control and dependencies across bank, engineering, data and vendor teams.

• Read model evaluation outputs, tuning results and alert quality benchmarks, and explain the trade-offs to bank stakeholders.

• Apply SR 11-7 and SS1/23 expectations to planning, and keep audit-trail documentation for configuration and alert changes.

• Run status meetings and sponsor updates, and produce risk memos and status materials that bank validation teams accept.

• Use AI tools for planning, status synthesis and quality checks, following data protection rules and human review.

Required qualifications

• 7 years or more of technical project management experience.

• 5 years or more in financial crime or FS project delivery.

• Owned at least one production deployment through cutover with customer stakeholders.

• Working knowledge of AML, sanctions, KYC or fraud, and the workflows they support.

• Experience managing senior stakeholders in regulated environments.

• Ability to read model evaluation outputs (precision, recall, alert quality) and discuss ML and data systems.

• Strong documentation discipline: risk memos, change control and audit trail.

• Tracked budget and benefits against plan on at least one program.

• Uses AI tools in own workflow and checks outputs for accuracy before use.

Preferred qualifications

• PMP, Prince2 or SAFe certification; CAMS or another AML certification.

• Hands-on experience with SensaAI, NetReveal or another financial crime platform.

• Working knowledge of BSA, FinCEN, OFAC, SR 11-7 or SS1/23.

• Experience with transaction monitoring tuning, sanctions list refresh or parallel runs.

• Experience across North America, EMEA or India delivery teams.

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About Us




SymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over 30 countries.