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Job Overview

Do you take ownership, stay curious, and perform at your best in dynamic, fast-moving environments? This role is ideal for someone who independently identifies what needs to be done, brings structure to detail-oriented work, and consistently delivers high-quality, accurate outputs.

Citi is looking for a Business Routines Associate to support the operations and reporting activities that keep the Marketing and Content organization running with integrity and accountability. This role is central to keeping controls well-managed and reporting accurate - coordinating audit logistics, maintaining governance records, tracking regulatory commitments, and producing the data-driven reports that leadership depends on. If you bring strong analytical skills and a meticulous approach to compliance and governance work, this is a role where your contributions will be visible and valued.
Responsibilities:

• Support semi-annual model reviews by gathering required inputs, maintaining supporting documentation, and tracking review progress through to completion.
• Maintain governance repositories, records, and reporting trackers, ensuring all compliance documentation is current, organized, and accessible for review.
• Track self-identified issues, remediation actions, and regulatory commitments, monitoring progress and escalating items that require attention.
• Produce monthly governance reports and manage real estate reporting for the Marketing and Content function, reviewing data for accuracy before each submission.
• Complete compliance-related activities and reporting across regulatory management, ensuring outputs meet required standards and deadlines.
• Assess risk considerations in daily operations and escalate control issues with transparency to protect the organization, its clients, and its assets.
• Help coordinate audit logistics for the Marketing and Content organization, including documentation preparation, evidence collection, and scheduling, to ensure audit activities are completed accurately and on time.

Recommended Qualifications:

• 5 to 8 years of experience in a governance, compliance, operations, or business management role, ideally within a regulated industry.
• Advanced Excel skills, including the ability to build pivot tables, apply VLOOKUP formulas, and use complex formulas to manage and validate large data sets.
• Experience managing databases and information repositories, with a consistent focus on maintaining data accuracy and integrity across multiple systems.
• Demonstrated ability to review data for errors and produce reliable, decision-ready reporting outputs under regular deadlines.
• Clear and precise written and verbal communication skills, with the ability to present governance and compliance information to stakeholders at varying levels of seniority.

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:
Business Strategy, Management & Administration ------------------------------------------------------

Job Family:
Business Execution & Administration ------------------------------------------------------

Time Type:
Full time ------------------------------------------------------

Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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