Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it's our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people's lives. It takes empathy, precision, and a strong sense of partnership-and that's exactly what you'll find here. We're a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you'll play a vital role in helping businesses and individuals move forward with confidence. Here, you'll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you're here, you're part of something bigger. You're part of a team that shows up, stands together, and leads with purpose.

Overview

Are you looking to kick-start your career in insurance?

We have a fantastic opportunity for a motivated and enthusiastic individual to join our Tamworth team as a Trainee Claims Handler .

This is a great entry-level role where you'll learn everything you need to succeed in claims handling. With full training and support from day one, you'll gain valuable experience and build a long-term career within the industry.

This is a full-time, permanent position. Monday - Friday, 9am - 5pm with an opportunity for this to be hybrid after your 3 month probation, 3 days in the office, 2 days at home.

How you'll make an impact

• Supporting the handling of commercial liability claims on behalf of insurer and commercial clients.
• Learning how to manage claims from initial notification through to settlement.
• Developing your knowledge to make informed decisions on liability and claim value.
• Building relationships with clients, brokers, suppliers and other stakeholders.
• Communicating with customers via phone and email.
• Gaining an understanding of industry standards, policies and best practice.

About you

• Comfortable working in an office-based environment.
• Confident communicating with customers in a professional and respectful way.
• Strong attention to detail.
• A willingness to learn and build a career in claims handling.
• Eligible to work in the UK.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you're in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)