Description & Requirements




WHAT MAKES US A GREAT PLACE TO WORK



We are proud to be consistently recognized as one of the world's best places to work. We are currently the top ranked consulting firm on Glassdoor's Best Places to Work list and have earned the #1 overall spot a record seven times. Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.




WHO YOU'LL WORK WITH



A talent and human resources job at Bain can prepare you for anything that follows in your career. Here, people are our single greatest asset and the entire company's success hinges on your capacity to find, develop, and guide those talented people. That means we'll entrust you with the resources you need to craft an inclusive and sustainable team, and to contribute to the culture we know leads to great work.




WHERE YOU'LL FIT WITHIN THE TEAM



As a member of Bain's Global Workforce Planning and Staffing team, this role will support the vision, prioritization, and delivery of a key staffing product, ensuring it creates meaningful value for users and the business. Acting as the "voice of the customer," this role will work closely with users across the firm to drive adoption, gather feedback, and translate real-world needs into clear priorities for cross-functional teams - continuously balancing user needs, business impact, and technical feasibility. Through close collaboration with stakeholders and a strong focus on user engagement, this role will drive adoption, evolution, and continuous improvement of the staffing product and its broader platform, including emerging AI-enabled capabilities.




WHAT YOU'LL DO



Essential Functions



Product Planning & Stakeholder Engagement - 60%

• Partners with Bain's Local and Regional Staffing teams to drive adoption and embed the product into day-to-day workflows


• Distill high level roadmap set by Product Manager into a clear and actionable sequence of work


• Ensure continuous communication with key firm and technology stakeholders to ensure alignment with roadmap and make right business decisions in the face of rapidly changing conditions and priorities


• Develop a deep understanding of Staffing and Program Management goals and the value they derive from the product(s), as well as future opportunities


• Measure customer value/business outcomes through pilots, surveys, sprint reviews, KPI metrics, etc. to ensure product fulfills vision and rapidly change roadmap to match evolving needs


• Create and execute end user communication, marketing, and training strategy, rapidly adapting based on feedback

Product Delivery - 30%

• Motivate and inspire product teams by conveying the product vision and helping the team understand the business purpose


• Maintains a clear, prioritized product backlog based on business value and the product roadmap, continuously reprioritizing to maximize total business outcome


• Works with appropriate technical teams and third parties to deliver continuous feature releases & upgrades as well as optimizations to the core platform


• Writes appropriate user stories at the right level of detail for the team, including acceptance criteria and continuously improves based on team feedback


• Actively participates in appropriate Agile ceremonies for this product

Domain knowledge - 10%

• Develops, maintains, and demonstrates domain expertise including both internal (Bain) and external (market) trends


• Understands technical topics at a conceptual level - can collaborate with Technical product management team to inform a technology strategy

ABOUT YOU



Required:

• 5-8+ years of progressive experience


• 2-4 years experience in a product strategy, requirements intake (e.g. sr business analyst), process owner or customer facing role


• Experience owning outcomes across initiatives and coordinating work across cross-functional partners


• Experience working hands-on with software products, including shaping requirements and resolving issues


• Experience using analysis and judgment to prioritize work and make tradeoffs


• Ability to influence cross-functional teams ranging in seniority and create a consensus between stakeholders


• Strong communication skills, can explain complex requirements to engineering team or propose strategic direction to leadership team


• Vendor management skills including holding them accountable for deliverables and pushing through roadblocks


• Ability to understand complex business needs, competitive offerings, and industry trends and translate them to customer-facing solutions


• Ability to use analysis to prioritize business value


• Demonstrates a leadership mindset and has a positive influence on culture and morale across broader function

Preferred:

• Experience working in Agile environments


• Demonstrated ability to leverage AI tools and technologies to solve business problems and drive measurable outcomes


• Background in Talent Management software or related HR technology

WORK MODEL



This role follows a hybrid model, requiring in-office presence at least 1 day per week.




US COMPENSATION



Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain's best in class benefits package (details listed below).



Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:



In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $134,500 - $161,500



In Massachusetts and Washington DC, the good-faith, reasonable annualized full-time salary range for this role is between $147,250 - $176,750



In New York, the good-faith, reasonable annualized full-time salary range for this role is between $147,250 - $176,750



In Georgia, the good-faith, reasonable annualized full-time salary range for this role is between $128,000 - $153,750



In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $141,000 - $169,250



placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.



- Annual discretionary performance bonus



- This role may also be eligible for other elements of discretionary compensation



- 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date



Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.



- Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck



- Generous paid time off, including parental leave, sick leave and paid holidays



- Fully vested 401(k) company contribution



- Paid Life and Long-Term Disability insurance



It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.