Windwalker Group is seeking energetic, enthusiastic, and dynamic individuals with excellent customer service skills to join our winning team of
Unarmed Security Guards ! We are seeking 1st, 2nd and 3rd shift
Unarmed Security Guards, for a client in the
Metro-Boston Area.

At
$20.35/hour , Windwalker offers excellent pay, benefits, and advancement opportunities for motivated and dedicated guards.



Windwalker Security Guards will provide a variety of services, which may include, but is not limited to the following tasks:

• Management of visitors at access control points with a combination of utmost courtesy, decisiveness, and professionalism.


• Consistently resolute professional appearance and demeanor of public-facing employees.


• Validate strict compliance with security standards.


• Emphasis on interaction with affinity participants such as local, state police, and DHS.


• Ensure high standards of conduct/zero tolerance for non-professional behavior.


• Effective and transparent employee discipline procedures.


• High touchpoints between and among contract employees, client management, and company managers.


• Preparedness planning for effective response to potential crises.


• Provide high level customer service to clients through daily interaction with students, staff, faculty and visitors.

• High school diploma or GED required


• Must be at least 18 years old


• Ability to pass a background check


• Ability to react quickly to a changing environment


• Advanced ability to respond to security breaches and threats.


• Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time


• Ability to inform personnel and visitors of security procedures


• Excellent interpersonal, written, and communication skills


• Possess an ability to be flexible and perform a variety of security duties

• A minimum of two years' experience in a similar role preferred


• Knowledge of security systems and surveillance equipment preferred


• CPR, First Aid, AED, NARCAN, MOAB, or ACT I, II, or III Certifications highly preferred


• Associates degree or greater in Criminal Justice related studies


• Experience in documenting, observations, customer service and security procedures


• Previous concierge experience