Job Description

Internal communication

• Support the definition and implementation of global internal communication and change management strategies in close coordination with the Head of Internal Communication & Content and key stakeholders.

• Develop and execute communication plans that support corporate priorities, business objectives, and strategic initiatives.

• Create and deliver engaging communications for employees across all regions through appropriate channels, including leadership communications, newsletters, email campaigns, intranet content, town halls, and other employee engagement platforms.

• Support change management and transformation initiatives through targeted communication strategies and plans.

• Partner with functions and business leaders to identify communication needs and develop effective communication approaches.

• Lead and support global internal communication projects and campaigns.

• Coordinate and support internal events, town halls, and employee engagement initiatives.

• Provide communication counsel and support to leaders and subject matter experts.

• Build strong relationships with stakeholders across regions, functions, and business units.

• Ensure consistency of messaging, tone of voice, and alignment with the company's values and strategic priorities.

Content

• Develop and maintain a global contributor network to gather business updates, employee stories, and operational highlights.

• Create, edit, and publish content for internal communication channels.

• Collaborate with the External Communications team to identify opportunities for content amplification across external channels when relevant.

• Manage and maintain intranet content to ensure information remains current, engaging, and accessible.

• Coordinate and produce global newsletters and other recurring communications across the regions.

• Support the development of executive and leadership communications.

Requirements

• Excellent English communication skills, both written and verbal.

• Additional languages are considered an asset.

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related fields.

• Proven experience in internal communications, corporate communications, employee engagement, or a similar role.

• Strong writing, editing, storytelling, and content development skills.

• Strong communication, collaboration, and planning skills with meticulous attention to detail.

• Ability to balance strategic thinking with operational execution.

• Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• Strong interpersonal and stakeholder management skills, including experience working with senior leaders.

• Strong customer-service mindset and ability to manage competing priorities.

• Excellent listening, influencing, and relationship-building skills.

• Ability to translate complex business topics into clear, engaging, and employee-focused communications.

• Experience supporting change management, transformation, or organizational communication initiatives.

• Ability to perform effectively in a fast-paced, international, and multicultural environment.

• Proactive, adaptable, and solution-oriented approach.

• Experience working with digital communication platforms such as SharePoint, Viva Engage, Microsoft 365, content management systems, or similar tools.